Internet Connection
- Toolwire performs best over broadband connections of 1.5 Mbit/s or above
- ISDN, DSL, Cable, or Direct LAN (T1 and up)
Minimum System Requirements
- Processor: 1 gigahertz (GHz) or faster
- Memory: 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
Operating Systems (by product)
- Games
- PC: Microsoft Windows 10, 8.x, 7 (SP1)
- Mac: OS X 10.11, 10.10
- Android: 6.0
- iOS: 9.x
- ChromeOS: 48.x
- GameScapes, LearnScapes, StudentDesktops
- PC: Microsoft Windows 10, 8.x, 7 (SP1), Vista (SP2)
- Mac: OS X 10.11, 10.10, 10.9, 10.8
Browsers (by product)
- Games
- Chrome (www.google.com/chrome)
- GameScapes, LearnScapes, StudentDesktops
- Chrome (www.google.com/chrome)
- Edge (www.microsoft.com/edge)
- Firefox (www.mozilla.org/firefox)
- Internet Explorer (www.microsoft.com/ie)
- Safari (support.apple.com/downloads/safari)
Browser Tools (by product)
- Games
- HTML5 (built into Chrome)
- GameScapes, LearnScapes
- Adobe Flash (get.adobe.com/flashplayer)
- StudentDesktops
- Citrix Receiver (receiver.citrix.com)
- Oracle Java (www.java.com)
- HTML5
Browser Settings
- Cookies enabled
- JavaScript enabled
- Pop-Up Blockers disabled
Accessories
- Monitor capable of 1024×768 (XGA) resolution (or higher)
- Keyboard and Mouse
- Sound Card
Port Requirements
- All client server communication is encrypted via (Secure Socket Layer) SSL protocol
- Outbound Port 443 needs to be open on the firewall to access dcm.toolwire.com and moat.toolwire.com
For Additional Information, Please Contact:
Toolwire’s Learner Advocates are available to assist if you have any questions.
- Web Case – www.toolwire.com/contact-support
- Email – support@toolwire.com (24×7)
- Phone – 866.935.8665 x200 (Toll-Free in U.S.A. and Canada)
- Phone – 925.227.8500 x200 (International)
